1 hour ticket response
We are committed to delivering a quick and adequate solution to every trouble ticket sent by a client. Our professional client care staff representatives will review your query and will offer you the best option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average response time has proven to be 20 minutes.
A Top–Notch Client Support Service
We have a team of web hosting support experts who are prepared to respond to all your requests anytime you require assistance. Most of our techs have many years of experience in the Linux shared website hosting packages industry, which suggests that you can always count on prompt and in–depth answers to your queries.
An Intuitive Help Center
To help you get a quick hint on how to use a particular feature, we have integrated a very user–friendly Help Center section in the Web Hosting Control Panel. You can search through an enormous selection of web hosting account management articles and website management articles, take a peek at our F.A.Q. repository or check out our educational video tutorials.