Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support in good time is our top priority, so that we backup each Linux shared website hosting packages plan with a one hour ticket reaction guarantee. When you send a ticket or drop an email, our user technical support staff will try their best to supply the most satisfactory resolution for your problem and to offer you guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any query you might have relating to our solutions. Now we have qualified professionals present regularly to provide help and support anytime required. You’re able to use the ticket system or post a message at any time, alternatively you can pick up the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • NHShost has incorporated an extensive practical knowledge base into the Control Panel to assist you to have practical step–by–step instructions whenever you want. Each part of the Control Panel has its own contextual guide area displaying a selection of how–to posts. We have also organized movies to present you with a much better idea of the best way to accomplish any presented process.