Even though the hosting service offered by the different companies appears the same, each provider has their own platform with its own modifications and different ways to complete given procedures. Because of this, a detailed knowledge base would be incredibly helpful both for persons with little to no previous experience and for technically knowledgeable users who will sooner or later find out how specific operations are accomplished, but will waste some time in the meantime. The aim of such a knowledge base is to make the hosting service fast and simple to use, sparing users lots of time and energy. The consequence is more pleased clients, as they can effortlessly find the information they need, and less work for the customer support staff representatives, because usually the vast majority of the inquiries and difficulties that customers have got are already included in the knowledge base. On the condition that the articles themselves are properly written and cover more things, you will be able to get to know more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
If you order a shared website hosting plan from us, you’ll be supplied with access to our elaborate online help documentation where you will see information on practically everything connected with our hosting packages. The topics cover anything from how to set up an email address on your mobile phone, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-grasp way and offer thorough guidelines on how to execute a particular operation inside your Hepsia hosting Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns web-based applications on your desktop computer. The entire archive of articles will be located in the Help section of the Control Panel, but those that are related to a specific section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to discover de facto everything related to your account.